Help Center

How To Place An Order

Placing an order is easy and can be done in several different ways.

If you want to place an order online, just click on shop and click on the category you want. From there you can click on individual items to see more information. When you decide to buy just hit the add to cart button and check out when you’re ready.

You can also call us at (530) 459-1028 and give your order to us over the phone.

Another way is to print out the order form, fill it out and mail it with a check to:

Hancy Creations, Inc.
5324 Pheasant Lane
Montague, CA 96064

Thank you! We look forward to serving you!
Hancy Creations, Inc.

Shipping Info

All orders mailed in the USA are calculated by USPS rates.They are sent via USPS Ground Advantage and typically take 3 to 5 days to arrive just about anywhere in the US. The exception is if it weighs over 16 oz. then it is sent US Priority Mail which takes 2-3 days to arrive. 

Orders to Canada and other countries:  Costs vary depending on the location. The website will calculate the cost according to the USPS International Rates determined by the weight of the package and the ship to address. 

Our shipping is simple. We ship out orders every Tuesday.  Sometimes large stencils have to be folded.  These creases are easily ironed out but we do our best to get the stencils to you in as perfect condition as possible.  If you have any questions about shipping please call us at (530) 459-1028 or email

What else comes in my order?

  • Promo information on our products
  • Sales Receipt 

Returns And Refunds

As you begin to use our products, let us know if there’s any way we can assist you. See our contact us page for different ways available to get in touch with us. We will be happy to work hard towards your 100% satisfaction. Sometimes however returns and refunds are necessary.

  • If you find a product you received is defective in any way we will send you another at no charge.
  • If you would like to return a product that has been opened you may be subject to a restocking fee of 20%
  • If you receive the wrong product in your order our policy is to give you the mistakenly sent item while we rush you the correct one.

Contact us at to have your request processed.